UniqueSong

Questions? We’ve got answers

Everything you need to know about creating your custom song

What makes UniqueSong different?

Every song is written and produced from scratch by professional musicians based on your unique story. Unlike generic gifts, a UniqueSong captures specific names, memories, and details that make it truly one-of-a-kind. No templates, no AI-generated lyrics — just real artists creating something personal and meaningful.

Do I have to pay to try it?

You can start the process completely free. Fill out the quiz, share your story, and preview a sample of your song before committing. You only pay when you’re ready to receive the full, finished track.

How long does it take?

Most songs are delivered within 48 hours of placing your order. If you need it faster, we offer a rush option so you can have your song ready in as little as 24 hours — perfect for last-minute gifts and surprises.

What if I’m not happy with my song?

Your satisfaction is our priority. If you’re not completely happy with the result, we offer free revisions to make sure the song is exactly what you envisioned. We’ll work with you until it feels just right.

How do I receive and share my song?

Once your song is ready, you’ll receive it via email as a high-quality MP3 download. You can also get a beautifully designed shareable link to send to your loved one — perfect for playing on any device, anytime, anywhere.

Is my song private?

Absolutely. Your song and all the personal details you share with us are kept completely private. We never publish or share your song without your explicit permission. It’s your story, your song — and it stays that way.

What happens after I download?

The song is yours to keep forever. Play it at events, set it as a ringtone, share it on social media, or save it for a special moment. There are no usage restrictions — once you download it, it belongs to you.

Still have questions?

We’re here to help. Reach out to our team anytime.